Refund Policy

Effective Date: February 22, 2026

1. Overview

At ShopSync AI, we are committed to providing a high-quality AI-powered sales assistant for F-Commerce businesses. We offer a 14-day free trial to allow you to evaluate our services before committing to a paid subscription.

2. Free Trial

New users are eligible for a 14-day free trial of ShopSync AI's Pro features. No credit card information is required to start the trial. This period is intended for you to experience the full capabilities of our platform and ensure it meets your business needs.

3. Subscription and Billing

After the 14-day free trial, continued use of the Service requires a paid subscription. Subscriptions are billed in advance on a monthly or annual basis, depending on the plan you select.

4. Refund Policy

Due to the digital nature of our service and the provision of a 14-day free trial period, all subscription fees are non-refundable. Once a subscription is paid, we do not provide refunds or credits for any partial subscription periods or unused services.

This policy applies to both monthly and annual subscriptions. By subscribing to ShopSync AI, you acknowledge and agree to this non-refundable policy.

5. Cancellation

You may cancel your subscription at any time through your dashboard settings. Upon cancellation, your access to the Service will continue until the end of your current billing period. No further charges will be made after the cancellation is processed.

6. Contact Us

If you have any questions or concerns regarding our refund policy or your subscription, please feel free to reach out to us:

App Name: ShopSync AI

Legal Entity: Ovejit Das

Email: support@shopsync.it.com